This Month...

With the Orlando VA Healthcare System

We sit down with the SLS team at the Orlando VA Healthcare System to discuss their tailored use of SLS to better support their varied and changing veteran patient population. Learn about the HUD-VASH program and the opportunities for improvement surrounding it during the COVID pandemic. Also learn about the unique interventions implemented by VA Orlando after studying COPD readmissions.

Key Points of Interest

  • HUD-VASH Mortality

    The Orlando VA identified a significant increase in mortality among veterans in the HUD-VASH program. Learn how they addressed this opportunity and their lessons learned.

  • Local Implementation

    Learn how the Orlando VA tailored the Safety Learning System® to support the unique needs of their patients, providers, and systems of care.

  • COPD Readmissions

    The Orlando VA noticed a rise in readmissions for ambulatory care sensitive conditions. Understand how they learned from this unique cohort and the actions taken as a result.

Presenters

  • Kulsum Casey, DO, MCR, FACP: Physician Lead, Patient Safety, Office of Chief of Staff
  • Susan V. White, PhD, RN, CPHQ, FNAHQ, NEA-BC: Chief, Quality Management
  • Jina Thalmann, LCSW: HCHV Coordinator
  • Kelly Anderson, LCSW: HUD-VASH Social Worker

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Presenting Organizations