This Month...

With UC Health

We sit down with UC Health and go through the process that is called "Closing the loop" . We focus on the intricacies of High Reliability Organizations (HROs), highlighting their distinctive attributes that underscore their efficacy and trustworthiness. Central to this discussion is the "closing the loop" concept, emphasizing the significance of feedback mechanisms and perpetual enhancements in HROs.

Key Points of Interest

  • Closing the Loop

    It shares case insights with service lines and leadership, fostering situational awareness and driving consistent, high-reliability care through targeted education and improvements.

  • HRO

    High reliability organizations (HROs) emphasize consistent safety, nuanced understanding of issues, operational sensitivity, resilience, and expertise, principles mirrored in the Safety Learning System where reviewer expertise informs corrective actions.

  • Role of SLS in HRO

    The SLS, supported by proactive leadership, offers a transparent learning framework in HROs, identifying potential risks and utilizing "close the loop" functionality to disseminate vital insights, fostering a culture of improvement and engagement.

Presenter

  • Jeanne Huddleston, MD, MS: CEO & Leadership Faculty, HB Healthcare Safety, SBC
  • Kristi Harsh, RN, BSN: Manager, Quality and  Experience, HBHS. 
  • Rebecca Kubala RN, MPM, CPHQ, University of Colorado Health

 

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Presenting Organizations