We sit down with Dr. Neel Shah from Mayo Clinic to discuss workplace violence in health care and get a better understanding of its elements and sphere of influence. Also, learn about the solutions implemented by Mayo Clinic in Rochester, MN.
Key Points of Interest
Definition of Violence in Healthcare
Dr. Shah describes workplace violence, its types, and its severity levels. Learn the definition of each one to determine the most appropriate solutions.
Solutions
Learn how tailored strategies can be generated and how the staff are affected by workplace violence. Recognize what works for dealing with the consequences and how to report them.
Elements of Violence Prevention
Dr. Shah provides examples of real instances with the impact on patients and frontline teams. Learn the benefits of their "Complex Intervention Unit Concept".
Presenter
Shah Neel B., MB,ChB: Director of Clinical Education at the Mayo Clinic Alix School of Medicine in Rochester, Minnesota .
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